At DPACK Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our website, products, and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and shipping/billing information, when you:

• Place an order for our packaging solutions or related products (e.g., plastic straps, tapes, shrink-wrapping films, and dunnage bags).
• Request a quote or seek customer support.
• Subscribe to our newsletters or promotional emails.

Additionally, we may collect non-personal information such as:

• Your IP address, browser type, and usage data when you visit our website.
• Cookies and similar tracking technologies to improve website functionality and enhance your user experience.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill orders efficiently, ensuring timely delivery of your packaging solutions.
• Respond to customer inquiries and provide technical support.
• Customize and improve our products, services, and marketing efforts.
• Notify you about updates, special offers, and promotions that may be of interest to you.
• Comply with legal obligations and protect the integrity of our operations.

We do not sell or share your personal information with third parties except for service providers that help us fulfill your orders (e.g., payment processors, shipping carriers), and only to the extent necessary to provide our services.

3. Data Security

DPACK Solutions employs industry-standard security measures, including encryption, to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Your Rights

You have the right to access, update, or request deletion of your personal information. If you wish to do so, please contact us directly. We will respond promptly to your request in compliance with applicable laws.

5. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review the policy periodically.